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SHIPPING & RETURNS
Shipping Policy
At Lux Golf Apparel, we understand the importance of timely delivery. We offer efficient shipping methods and carefully curated packaging to ensure your order arrives in perfect condition. Our shipping costs are transparent, and we aim to provide a seamless delivery experience.
Standard Shipping
Orders placed with standard shipping typically arrive within 3 to 7 business days from the order date. Most deliveries will arrive sooner, especially within Louisiana and the Southeastern U.S.
Expedited Shipping
Expedited orders must be placed and payment authorized by 12:00 PM EST, Monday through Thursday, to ensure delivery within 2 to 3 business days. Please note: rural or remote addresses may require an additional day for delivery.
Free Shipping on U.S. Orders $100+
We offer free standard shipping on all domestic orders of $100 or more within the continental United States.
Return & Exchange Policy
Return Policy – LUX Golf Apparel
We want you to feel confident with every purchase. LUX offers a 30-day return policy, meaning you have 30 days from the date of delivery to request a return.
To be eligible for a refund or exchange, items must be in new, unworn condition, with original tags attached and, if possible, returned in their original packaging.
Damages & Order Issues
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can make it right.
Non-Returnable Items
Certain items are final sale and cannot be returned. This includes custom or personalized products and any items marked as non-returnable at the time of purchase.
Exchanges
The fastest way to get the item you want is to return the original and place a new order once your return is accepted.
Refunds
Once your return is received and inspected, we’ll notify you of the approval status. If approved, your refund will be issued automatically to your original payment method. Please allow additional time for your bank or credit card company to process the refund.